Got A Support Plan? Let’s Do This!
1. Call 1-888-534-4344
Contact us by phone first so we can quickly diagnose your Adagio support issue, give you a support code, and have a Technical Support Rep online.
2. Click Here to Join a ConnectWise Control Session
Close any confidential information you have on screen, and when prompted, enter the code provided by your Technical Support Rep. Questions? See our FAQ’s below.
3. Get Instant Help Online
Meet your AdagioSupport.com Rep online. Your Technical Support Rep helps you directly on your computer, as if he or she were sitting right next to you.
Frequently Asked Questions About Using ConnectWise Control
How Does This Service Work?
Can A Support Representative Look Through Files On My Computer Without My Knowledge?
How Can I Save The Chat Dialog From My Session To Review Later?
You can copy the chat and then paste it into a text editor like Word or the Notepad to save your session for review later.
Is It True That My Support Representative Can See Everything On My Screen?
Yes, so we request that you close all documents containing private information before the chat begins.
Let’s say you’re having trouble finding an updated video driver on the Web. Rather than calling a phone number and trying to explain the problem, a live support representative can tell you what to do (by typing instructions for you in the Chat window), or he or she can do it for you (by using your mouse and keyboard remotely) while you watch and learn. It’s like having your own personal support representative sitting right next to you.