Adagio Technical Support Plan Pricing
One annual price. Unending peace of mind.
FEATURES
Pick the perfect Adagio technical support for your business.
# Employees Covered
Software Upgrades
Technical Support*
Hotfix & Service Pack Installations
Annual System Review
Payroll Issue Response Time*
Adagio Issue Reponse Time*
Email Support
Phone Support
Online GoToAssistTM Support
Datacare Monitoring
Proactive Hotfix Monitoring
Minor Report & Form Changes
Year End Procedure Assistance
Upgrade Implementation
Payroll Tax Update Installations
Discount on Fixed Price Services
BASIC
Minimal support for tech-saavy tinkerers.
2
Included
Unlimited
Included
Included
2 hour max
6 hour max
Included
Per Indicent Pricing
Per Indicent Pricing
Not Available
Not Available
Chargeable
Chargeable
Chargeable
Chargeable
None
STANDARD
Perfect for most smaller Adagio users.
4
Included
Unlimited
Included
Included
2 hour max
4 hour max
Included
Included
Included
Included
Not Available
Chargeable
Chargeable
Chargeable
Included
10%
GOLD
Advanced support for complex installations.
8
Included
Unlimited
Included
Included
2 hour max
2 hour max
Included
Included
Included
Included
Included
Included
Included
Included
Included
20%
You can learn more about our Terms of Service.