Adagio Tip Of The Month: Reversing a Prepayment

Question: We have what looks to be a prepayment that was incorrectly entered back in 2012. At the time, it was probably entered to correct an issue, because a check number was manually assigned but no check was printed (there is no outstanding check with that number in check reconciliation). Is there a way to reverse this prepayment?
Further, it appears an invoice was entered in 2016 for the same amount to try and clear out the outstanding prepayment. Although the amounts cancel each other out, the prepayment remains current on the account.

Answer: If there is a prepayment and an invoice with non-zero Current Amounts that offset to zero, and you don’t want any accounting entries to be generated, you could create a manual check entry and apply it to both the prepayment and invoice. Make sure the entry is set not to print. Posting this manual check entry will set the Current Amounts of both to zero and allow Period End to clear them to Transaction History, without creating any GL activity.